Just signed up for the Mobilyze Tool Training course and not sure where to start? Here are some of the most frequent questions we get asked and our guide to getting started:
1- WHERE DO I FIND MY LICENSE KEY INFORMATION?
When you first sign up and “purchase” this free course, you will receive two emails from the BlackBag Training team:
• one email will contain a link to the course’s eLearning login page
• one email will contain the Mobilyze license information for the course
You will be able to copy and paste your name and the license key from this email directly into the tool.
2- HOW CAN I ACCESS THE TRAINING COURSE?
You are able to access the eLearning site via one of the course emails you receive or through your BlackBag web account.
If you choose to access the eLearning website through your web account, click My Account -> BlackBag Portal -> User Portal – Training – eLearning -> Open the BlackBag Training eLearning to open the eLearning site.
3- WHERE DO I ENTER MY LICENSE KEY?
1- Install Mobilyze on your computer - here is a link to our Software Downloads page.
2- Open Mobilyze
3- Enter the License Name and License Key you received in your email (as seen below):
4- Click Register to start using Mobilyze
4- HOW LONG DOES MY LICENSE KEY LAST?
The Mobilyze license key is good for 7 days and starts counting down as soon as you receive the email.
5- I COMPLETED MY CLASS, HOW DO I GET MY CERTIFICATE?
Upon completion of the class, your course certificate will be available for download under the Achievements section in the eLearning dashboard.
Please also note, the User Portal – Mobilyze Software option under the BlackBag Portal of your web account is not related to the Mobilyze Tool Training course. This User Portal is for users who are using Mobilyze software machine licenses.
For more information on other training we offer, check out other courses under our Training section.