Licensing and reinstalling MacQuisition on an erased dongle/SSD

 

Whether you accidentally erased your MacQuisition device or you were asked by tech support to erase the device, please follow the steps below.  

 

1- Open the Disk Utility app on macOS, select the dongle or SSD device at the parent disk level, and click on the Erase button.

 

(Note- to show devices on macOS Mojave or Catalina, click on the [View] menu and choose [Show all Devices])

 

2- Create a single volume named Application just like in the screenshot below.

 

 

 

3- Next click the Partition button and add a second partition named MQDATA (all caps). The size does not matter. 

 

 

4- Quit Disk Utility.

 

5- Download and open the License Manager app, enter name and email, then click Update button.

 

 

6- At this point, the new license should be installed and you will see the current expiration date in the License Manager app. 

 

7- Quit the License Manager app.

 

8- Go to the Software Downloads page on our website here. 

9- Download the version of the MacQuisition Updater app that you want to reinstall onto the device by selecting from the drop-down menu and clicking on the blue Apple icon.

10- Launch the MacQuisition Updater app, enter the admin credentials, then click on the Update Now button.

*NOTE- if you are using macOS Catalina 10.15, you will need to give the updater app 'Full Disk Access'. You can find the instructions here.

11- The MacQuisition updater app will detect the license file and install the application onto the new erased volume.

12- After the updater app completes, launch the MacQuisition app from the Application volume to make sure MacQuisition launches properly and detects the license. 

*NOTE- if you are launching MacQuisition on macOS Catalina 10.15, you will need to follow additional instructions from here in order for MacQuisition to detect the license file. 

 

If you need further assistance, email support@blackbagtech.com.