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Installing a USB driver from ZTE Android device

Support Team
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*Caution: we only recommend installing drivers from trusted drives.

  1. Attach ZTE device to computer.

  2. On the ZTE screen, go to the [Settings] menu on the device and tap on Connect to PC. 

    zte-driver-install-2.png

  3. Tap on Install driver.

    zte-driver-install-3.png

  4. On Windows, open Windows File Explorer and click on CD Drive x: USB_Driver. 

    zte-driver-install-4.png

  5. Open the Windows folder.

    zte-driver-install-5.png

  6. Click on Setup and follow the prompts to install the ZTE driver.

    zte-driver-install-6.png

  7. After the driver has been installed, go back to the Connect to PC menu on the device and change from Install driver to Media device (MTP).

    If USB debugging mode has been enabled, the 'RSA key fingerprint' window should now appear on the device. Check the box next to Always allow from this computer and then tap OK.

     

    zte-driver-install-7.png

    Once the RSA key fingerprint is authorized, the device will appear in 'Mobilyze Case Manager' or BlackLight 'Add Evidence' window; if not, click on the Refresh button.

Contact support@blackbagtech.com for additional Technical Support

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