Please follow the steps below to update the MacQuisition dongle or device to the current version. For more detailed instructions on updating MacQuisition, refer to the MacQuisition User Guide.
*Note: Mac OS X 10.10 (Yosemite) or newer is required for the MacQuisition Updater application to run properly. In addition, macOS Catalina 10.15 needs 'Full Disk Access'.
1- Download the MacQuisition Updater application from your MyCellebrite account here https://community.cellebrite.com/s/product-and-licenses.
2- Insert the MacQuisition dongle or device into a USB port on the Mac.
3- Make sure the BlackBag License Manager app is not open or running in the background.
4- Double click the zip file to uncompress the Updater app; then double click on the MacQuisition icon to launch the Updater app.
5- Enter the administrator's password and click on the Install Helper button.
6- The Updater app will display the attached dongle/device. Click on the Update Now button.
The Updater app will replace the old version on the attached device with the new version and display 'Update complete'.
Attention CATALINA users:
MacOS 10.15 requires you to allow the MacQuisition Updater app 'Full Disk Access'.
1- Go to the [Apple Menu] and open [System Preferences]
2- Select on [Security & Privacy] and then click on the Privacy tab
3- Click on the padlock in the lower left corner and enter admin credentials
4- Select on 'Full Disk Access' in the left margin
5- Drag the MacQuisition Updater app into the right pane
OR click on the + symbol under the right pane and add the MacQuisition Updater app from the Downloads folder
Now you can run the Updater app and proceed with updating MacQuisition.